Content Account Executive

REMUNERATION: To be discussed
LOCATION: Cape Town, Observatory
TYPE: Permanent


Support the Content Manager to successfully implement client strategies.


Content Generation and Distribution

  • Support the line manager to generate high quality content for all media channels, including social media.
  • Produce content as required.
  • Assist with editing and proof reading.
  • Support the line manager to effectively distribute content across all media channels, including social media and PR.

External Relationship Development and Management

  • Assist the line manager to build and manage the client relationships.
  • Liaise with clients as needed.
  • Attend and minute client meetings as required.
  • Attend ad-hoc client needs.
  • Assist the line manager to build and manage of strong media relationships.
  • Support the line manager to produce annual media relationship management plans.
  • Support the line manager in providing accurate spokesperson contact details to the media.

External and Internal Reporting

  • Assist in setting up internal and external reporting templates.
  • Produce client reports in line with deadlines, and gain approval from line manager.
  • Produce internal reports in line with deadlines, and gain approval from line manager.
  • Timeous dissemination of reports to clients as required.

Internal Relationship Management and Collaboration

  • Assist in managing the internal approval process.
  • Regular written and verbal communication with relevant departments.
  • Liaise with the Media Liaison Manager, Designers and Social Media regarding brief clarity and timeous implementation.


  • Set-up annual and quarterly planning meetings with clients.
  • Support the content manager with follow-ups in order to meet deadlines.
  • Utilising the Project Bubble system

Team Management and Development

  • Effective management of direct reports if required.
  • Assist the line manager in identifying strong intern candidates.

Company Values

  • Living the company values.

Job Evaluation Criteria

Formal Education

  • Minimum relevant tertiary degree or diploma qualification in PR, Communications, Marketing, Journalism, Media Studies


  • Minimum 1-2 years experience in managing client accounts in an Advertising, Digital, Marketing or PR environment.
  • Experience with content or communication development and dissemination across the different media channels is advantageous.
  • Digital and social media experience or exposure is preferred.


  • Some knowledge of related industries such as Marketing, Advertising, Media, PR and Digital.


  • Project management and planning
  • Organisational and administration
  • Analytical reporting
  • Ability to multi-task and prioritise requirements
  • Strong written and verbal skills
  • Excellent interpersonal and relationship management skills
  • Work well in a team environment
  • Strong MS Office (Word; PowerPoint; Excel)


  • Strategic and analytical thinking
  • Attention to detail
  • Ability to work under pressure
  • Ability to take responsible initiative
  • Positive attitude with a willingness to learn
  • Approachable
  • Team player
  • Ability to take constructive criticism to develop

Other Special Requirements

  • Driver’s License and own vehicle advantageous


If you think you are the right person for this position, send your CV and cover letter (and portfolio where applicable) to